Cookie Policy
Last updated: November 7, 2026
1. Introduction
This Cookie Policy explains how isCredible.com by Ace|Oar Technologies, Inc. ("we", "us", and "our") uses cookies, local storage, and similar tracking technologies to recognize you when you visit our Dashboard, Website, or interact with our SDKs ("Platform"). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
2. What are Cookies and Local Storage?
Cookies are small data files that are placed on your computer or mobile device when you visit a website.
Local Storage allows a website to store information locally within your browser. It is similar to cookies but allows for more data storage. We use Local Storage heavily to persist your authentication state and to store Device Identifiers used for fraud detection.
3. Why We Use These Technologies
We use first-party and third-party cookies and local storage for several reasons:
- Strictly Necessary (Security & Auth): These are required for the technical operation and security of our Platform. For example, we store your JWT (JSON Web Token) to keep you logged in securely.
- Fraud Detection (The Core Service): When our SDK is loaded, we use Local Storage to assign and persist a unique
device_id. This allows us to detect "velocity attacks" (e.g., one device creating 50 accounts) even if the user changes their IP address. - Preferences: To remember your UI settings, such as Light/Dark mode (`theme`).
- Analytics: To understand how users interact with our marketing site and dashboard.
4. Third-Party Cookies
Some cookies that have been set on our Platform are not set on a first-party basis by isCredible. The third parties serving these cookies may include:
- Stripe: We use Stripe for payment processing. Stripe sets cookies to detect fraud during checkout and ensure secure transactions (e.g., `__stripe_mid`, `__stripe_sid`).
- Google Analytics / PostHog: These help us measure traffic and usage trends for our dashboard to improve the product.
5. How Can You Control Cookies?
You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies.
Warning regarding Security Cookies: Because isCredible is a security and fraud detection platform, blocking cookies or Local Storage may prevent our SDK from correctly identifying devices. If you are a Client using our Dashboard, blocking these may prevent you from logging in.
6. For Clients Using Our SDK
If you are a Client installing the isCredible SDK or JavaScript Snippet on your own website, please note that our SDK acts as a "Third-Party" on your domain.
You are responsible for updating your own Cookie Policy to inform your end-users that you use third-party fraud detection services (isCredible) which may store data on their device for security purposes.
7. Updates to This Policy
We may update this Cookie Policy from time to time in order to reflect changes to the cookies we use or for other operational, legal, or regulatory reasons. Please re-visit this Cookie Policy regularly.
8. Contact Us
If you have any questions about our use of cookies or other technologies, please contact us at:
isCredible.com by Ace|Oar Technologies, Inc.
Email: privacy@iscredible.com